Another way to stay in touch with your banking needs.
We all need that extra flexibility when keeping our finances in order. Our free SMS service does just that: it keeps you on the go while putting you in full control of your banking needs.
Benefits you can look forward to:
Financial security via alerts on account activity and payment due date reminders
Alerts for Internet Banking (IB) logins, password changes and more
Alerts for all your bank accounts and credit card transactions
Credit card limit and account balance alerts
Cardless cash withdrawals which allow you to pay and withdraw cash at any QNB ATM.
Money transfers to other accounts within QNB and to Ooredoo Mobile Money accounts.
Free of charge card activation & PIN to QNB customers via Pull and Push services.
For added convenience and security when traveling abroad you can enable all your cards for use outside Qatar with the option to deactivate upon your return.
Enjoy peace of mind by receiving SMS alerts confirming all your account activity and get payment due date reminders.
Performing banking transactions on your mobile device is now a simple SMS away.
To subscribe to SMS Banking, please follow the below steps:
Send SUBSCRIBE to 92111 from your registered phone number
Accept terms and conditions
Once all the steps are done successfully you can enjoy using QNB SMS services.
Send/receive Eidyah funds within QNB accounts via SMS to 92111 in the following format:
Eidyah <recipient mobile number> <amount>
Example: Eidyah 12345678 50 (spaces in between)
Once a request is successfully sent, you will receive an SMS notification to your registered number and be asked to confirm with OK and the OTP number.
Example: OK 1234 (spaces in between)
Upon receipt of bank’s confirmation to customer’s mobile, the bank will send a notification with the details of the Eidyah details.
Please note that a daily limit of 5 transactions totaling QAR 1,000 will apply.
QNB Mobile Payments
Send/receive funds within QNB accounts via SMS to 92111 in the following format:
Pay <recipient mobile number> <amount>
Example: Pay 12345678 50 (spaces in between)
Pay <recipient mobile number> <account short name> <amount>
Example: Pay 12345678 saving1 100 (spaces in between)
Once a request is successfully sent, you will receive an SMS notification to your registered number and be asked to confirm with OK and the OTP number.
Example: OK 1234 (spaces in between)
Merchant Payment
Shop with your mobile instantly and securely. Apply the following steps:
Step 1: Payment
Send an SMS to 92111 in this format:
PAY Merchant Code Amount (spaces in between)
Example: PAY CAR001001 200 (spaces in between)
Step 2: Payment Confirmation
You will receive a message to confirm the payment, reply with “OK”.
Step 3: Bank Notification to Customer and Merchant
Upon receipt of bank’s confirmation to customer’s mobile, the bank will send a notification with details to the merchant and the customer. Please note that a daily limit of 5 transactions totaling QR10,000 will apply.
You forgot your PIN and need to request a new one?
Send an SMS in the following format:
PIN < first and last 4 digits of the card number>
Example: PIN 5318 5347 (spaces in between)
The above command is used and covers the following cases:
All newly issued non-active cards without PIN mailer.
Temporary PIN request: In case you forgot your PIN or want to reset/request a new one.
Upon successful card activation, an SMS will be sent to your registered mobile number confirming the activation of the card, followed by another SMS with the card’s temporary PIN information.
You will be requested to change your card’s temporary PIN received on your mobile number and must select and re-confirm your new permanent 4-digit PIN within 3 days from the request at any QNB ATM.
If you do not set a permanent PIN within 3 days, the temporary PIN will expire, and you’ll be required to send another PIN request by SMS to 92777 to request a new temporary PIN.
ACTIVATE Command Request
ACTIVATE <The first 4> and <the last 4 digits of the card number>
Example: ACTIVATE 5318 5347 (spaces in between)
The above command is used and covers the following cases:
New cards issued with previous PIN or permanent 4-digit PIN Mailer.
For temporarily inactive cards where you have placed a temporary hold request for your card and wish to reactivate it again.
You’ll receive an SMS confirming that your request is in process, followed by another once your card has been activated and the system will validate your card details.
Service
Description
Help
To list our SMS Banking
services, please send an
SMS to 92777 including
the word Help.
Account Balance
Send SMS to 92777 with
text: BAL <account nickname>
To register the account
nickname used above,
send an SMS to 92777
with text NICK
Note: Only valid credit
card account nicknames.
Service is not available
for debit card nicknames.
Credit Card Balance
Send an SMS to 92777 with
text: CBAL <credit card
account nickname>
To register the credit card
nickname used above, please
send a SMS to 92777
with text NICK
Note: Only valid credit card
account nicknames. Service is
not available for debit card.
Credit Cards Life
Rewards Balance
Send SMS to 92777 with
text: LIFEREWARD <credit
card account nickname>
Account Mini
Statements
Send SMS to 92777 with
text: MINI <account nick
name>
To register the account
nickname used above, send
an SMS to 92777 with text NICK
Credit Card Mini
Statements
Send SMS to 92777 with
text: CMINI <credit card
account nick name>
To register the credit card
nickname used above, please
send an SMS to 92777
with text NICK
Note: Valid for credit card
account nicknames and
not available for debit card
nicknames.
Activate and
whitelist your
cards for international use
while traveling outside
Qatar
Send SMS to 92777 with
text: TRV
Disable and
blacklist cards
Send SMS to 92777 with text:
TRVSTOP
Email Address
Registration
To register your email
address, please send an
SMS to 92777 including: ES <email address>.
Send/receive funds between all Ooredoo Mobile Money Wallet holders via SMS with the following steps:
Send an SMS to 92111 in the following format:
OMM <recipient mobile number> <amount>
Example: OMM 12345678 50 (spaces in between)
Once the request is sent, you will receive an SMS alert to your registered mobile number asking you to confirm with OK and the OTP number.
Example: OK XXXX (space in between)
Following a successful OTP entry, the funds will be transferred to the beneficiaries’ Ooredoo Mobile Money (OMM) wallet. Please note that a daily limit of 5 transactions totaling QR10,000 will apply.
e-Gift Voucher is a new feature for SMS Banking which allows you to purchase e-Gift Vouchers and to redeem online with your favorite stores or merchants, or to be given to your loved ones. The service is only available for PlayStation and iTunes Store.
Pre-requisites to use the service
The service is available for QNB customers and your mobile number is required for registration. You can also share the purchased Voucher Code with friends and family.
User Guide
View the available list of Vouchers
Send “GIFT MENU” as an SMS to 92111
You will receive the available list of vouchers with the Store Name, Location and Voucher Value
Purchase a Voucher
Send “GIFT [Product Code] [Store] [Voucher Value]” as an SMS to 92111 a( Find the detailed list of available e-Gift Vouchers below)
You will receive a SMS PIN for confirmation
Reply with OK [SMS PIN]
You will receive a confirmation SMS with the e-Gift Voucher Code, or re-send the correct SMS PIN, or reply with “C” to cancel the transaction
Desription
Voucher
Product Code: ITUNES
Store: US
Voucher Value: USD 10
SMS Code (example):
GIFT ITUNES US 10
Product Code: ITUNES
Store: US
Voucher Value: USD 25
SMS Code (example):
GIFT ITUNES US 25
Product Code: ITUNES
Store: US
Voucher Value: USD 50
SMS Code (example):
GIFT ITUNES US 50
Product Code: PSN
Store: QA
Voucher Value: USD 10
SMS Code (example):
GIFT PSN QA 10
Product Code: PSN
Store: QA
Voucher Value: USD 20
SMS Code (example):
GIFT PSN QA 20
Product Code: PSN
Store: QA
Voucher Value: USD 50
SMS Code (example):
GIFT PSN QA 50
If you want to modify your debit card’s daily limit for e-commerce purchases, please send an SMS to 92777 with the following text:
ELIMIT <<first 4 digits from card number>> <<last 4 digits from card number>> <<desired amount in QAR>>
Example: ELIMIT 5318 5347 10000 (spaces in between)
Upon successful processing, you will receive a confirmation SMS with the new limit value.
Set the daily limit to 0 to block all e-commerce purchases.
Yes. Through SMS banking, use the Mobile Cash service to send cash to an Ooredoo or Vodafone number in Qatar and they will receive a voucher number to receive money from any QNB ATM.
What type of balances can I enquire about through SMS Banking?
Through SMS Banking you can enquire about account balance, credit card balance and credit card Life Rewards balance.
Is it possible to activate my cards for international use through SMS Banking?
Yes. It is possible to enable and also disable your cards for international use outside of Qatar,
How can I redeem the voucher?
Subject to the type of voucher you purchase, you can redeem directly at the Voucher Store, for an instance at PlayStation Store or iTunes Store.
How can I share the voucher as a gift?
Due to security reasons, the Voucher Code is sent to the purchaser (you), and you can forward the voucher details to someone else. However, do note that the voucher can only be used once after redemption, hence you cannot share with multiple persons.
Can I cancel the purchase and get a refund?
You cannot cancel or get a refund for a successfully purchased voucher.
What should I do if I have not received the Voucher Code?
Contact Customer Call Center on 44407777 to resolve.
Is there a transaction limit for the service?
Customer can purchase maximum of QAR 5,000 worth of voucher value per day, OR maximum of 5 transaction a day.
Are there any charges?
There are no additional charges to purchase a voucher apart from the voucher value.
How can I access the service?
The service is only available through QNB SMS Banking.
How do I select which account to use for the purchase?
Your primary account will be used as a default for QNB SMS Banking.
I acknowledge that all the following information is complete & correct according to the best of my knowledge & without any responsibility on the Bank.
Kindly open a temporary account in my name according to the following Terms, Conditions & Pledges:
This account is:
An individual temporary & personal account non-usable till my arrival to the State of Qatar & presenting the needed documents to open an account according to the Bank's conditions & the regulations of Qatar Central Bank.
This account is for personal use only & not meant for any commercial purpose
The maximum amount that could transferred to this account is QR 50,000 (Fifty thousand Qatari Riyals) or the equivalent in other currencies
In case of a late arrival surpassing 30 days to the declared date of entering the State of Qatar & presenting the requested documents as well as signing the Account Opening Forms, the Bank has the right to close the account without notice & return the funds to the source account without any commissions & at the current currency value at the Bank at the time of return on condition that the source account is still open
Once all requirements are met, the account will be opened as a current one & all banking operations will be permissible, in addition to enjoying all regular banking services & credit offered by the Bank to its customers.
The Bank is not responsible for any leakage of information belonging to the customer due to the hacking of his computer while communicating with the Bank.
The Bank reserves the right to accept or reject the opening of the account without any reasons.
These Terms & Conditions are subject to change in accordance to the Bank's policy & as published on its electronic website.
The documents that must be provided with this electronic form are:
A copy of a valid passport
A copy of the job offer
A copy of the Visa to Qatar
Eligibility and Terms and Conditions for scholarship applications
You are eligible to apply for a scholarship if you meet the criteria and conditions listed below:
The applicant must be a Qatari citizen.
The applicant must hold a secondary school certificate with a percentage of not less than 70%, and in case the applicant is still studying and registered at university his/her cumulative average GPA score should be at least 3.0
The field of study should be according to the needs of the Bank and the approval granted.
The scholarship program stipulates to passing induction tests conducted by the desired University / College.
A student should abide by the specified time limit for graduation and must excel in the approved major.
A student may not change specialization without prior permission from the Bank (Coordinator of Student Affairs Department, QNB Human Resources dept.)
The student must adhere to the regulations and the specific procedures prescribed by the curriculum of the university and the Bank as mentioned in the scholarship contract.
The student must work for the bank for one years for every year of study immediately after graduation. If he/she does not graduate within the period agreed upon, or does not complete the study, or does not work at the bank after graduation, the student pledges to pay the fees determined by the scholarship contract and the internal regulations of the bank.
The student must be committed to studying and to the working hours as per the scholarship contract and the regulations of the university and the Bank while maintaining the appropriate performance required of the student in the scholarship contract.
No absence is permitted during studies or exams except with an official leave of absence that is accepted by the University citing legitimate reasons.
Health insurance
In case of acceptance for a scholarship, the applicant will be subject to the following initial conditions (details and conditions will be added in the final contract):