Mobile Banking

• Security enhancements (fund transfer beneficiaries can be activated only through QNB Mobile Banking, and Device registration is mandatory for beneficiary activation)
• QNB Multi-currency Travel Card (get your your ultimate travel companion under "Cards/Multi-currency Travel Card" menu)
• Digital Onboarding  (as a new customer, you can open a Current or Savings Account digitally without the need to visit a branch. Simply download QNB Mobile Banking app, select “Open New Account” menu, and follow the steps)
• Fawran (you can make quick payments to individuals in Qatar by simply using a Qatari Mobile Number or Alias Name or IBAN  under “Transfer/Fawran ” menu)
• Vodafone Prepaid Services Enhancements (you can pay even more Vodafone prepaid services under “Utility/Prepaid Services” menu)
• Smart Installments (you can convert credit card purchases into affordable monthly installments through QNB Mobile Banking under “Cards/Smart Installment” menu)
• Loan Payment Postponement (you can apply for loan postponements for your Personal and Vehicle Loans under “Loans/Loans List” menu)
• FATCA/CRS Update (you can update your FATCA - Foreign Account Tax Compliance Act, and CRS - Common Reporting Standards details under “My Profile/FATCA” and “My Profile/CRS” menus)
• E-Statement (you can download your Accounts and Cards E-Statements under “Profile/E-Statement” menu)
• Set Card PIN (you can create a new PIN or change for your active debit, credit and prepaid cards under “Profile/Card Settings/PIN setup” menu) 
• Card Activation for Traveling (you can enable your card for international usage under “Cards/Abroad Activation” menu)
• Virtual Credit Card Limit and Mobile Number Change (you can change your Virtual Credit Card Limit and associated Mobile Number under “Cards/Virtual Card/Modify Virtual Card” menu)
• Open eSaving Account (under “Accounts/New Savings” menu)
• Open Saving Plus Account (under “Accounts/New Savings” menu)
• Open Call Account (under “Accounts/New Savings” menu)
• Open Fixed Deposit Account (under “Accounts/New Fixed Deposit” menu)
• Update your personal information (under “Profile/My Profile/KYC Details” Menu)
• Apply for a Virtual Credit Card (under “Cards/Virtual Card” menu)
• eLoan enhancements (now Qatari nationals can instantly apply for an eLoan under “Loans/Apply Now” menu)
• Activate Card (you can activate a new or existing card under “Cards/Activate Card” menu)
• SWIFT Transaction Copy (you can request for a copy of your SWIFT transactions under “Transfer/Transfer History” menu or “Accounts/Account Summary” menu)
• Google Wallet (digitize your cards to make contactless payments through POS terminals by adding your cards on Google Wallet) 
• Samsung Wallet (digitize your cards to make contactless payments through POS terminals by adding your cards on Samsung Wallet)
• Temporary Credit Card Limit Increase (you can temporarily increase your credit card limit under “Cards / Temporary Increase” menu)
• IBAN Certificate (you can instantly request IBAN Certificate under “Transfer/My IBAN/Stamped IBAN Certificate” menu)
• Account Statement Certificate (you can instantly request attested account statement certificate under “Accounts/Stamped Statement” menu)
• Brokerage Transfer (you can transfer to an Investment Broker Account under “Investments/Transfer to Broker” menu)
• Western Union transaction cancellation
• Corporate and Retail Branch Appointment Booking (you can see the waiting time and book an appointment or take a ticket for QNB Retail and Corporate branches under “Profile/Customer Service/Get Appointment” menu by choosing the branch location)

How to download the app and register for QNB Mobile Banking

Accounts:

• View and manage your QNB accounts 
• Open eSaving Account (under “Accounts/New Savings” menu)
• Open Saving Plus Account (under “Accounts/New Savings” menu)
• Open Saving Plus Account (under “Accounts/New Savings” menu)
• Open Fixed Deposit Account (under “Accounts/New Fixed Deposit” menu)
• Manage your Global accounts across QNB’s international network
• Account Statement Certificate (you can instantly request attested account statement certificate under “Accounts/Stamped Statement” menu)
• Request a cheque book
• Deposit cheques remotely
• View the interest rates

Cards:

• View all your cards
• Make card payments
• Activate a Card
• Set Card PIN (you can create a new PIN or change for your active debit, credit and prepaid cards under “Profile/Card Settings/PIN setup” menu) 
• Card Activation for Traveling (you can enable your card for international usage under “Cards/Abroad Activation” menu)
• QNB Multi-currency Travel Card (get your your ultimate travel companion under "Cards/Multi-currency Travel Card" menu)
• Temporarily block a card
• Temporarily increase your credit card limit
• Apply for a Virtual Credit Card (under “Cards/Virtual Card” menu)
• Virtual Credit Card Limit and Mobile Number Change (you can change your Virtual Credit Card Limit and associated Mobile Number under “Cards/Virtual Card/Modify Virtual Card” menu)
• Smart Installments (you can convert credit card purchases into affordable monthly installments through QNB Mobile Banking under “Cards/Smart Installment” menu)
• Cash@Speed
• View your cards statements and transactions history
• Apple Pay
• Google Wallet 
• Samsung Wallet 
   

Transfers:

• Transfer funds between your accounts
• Make local and international transfers
• Fawran (you can send money instantly using Fawran under “Transfer/Fawran” menu. Register and simply use the Mobile Number, Alias Name, or IBAN of the receiver to make payments)
• Make Global Account Transfers (you can view and instantly transfer within your own international QNB accounts regardless which country you logged in)
• Currency Selection for Transfers (you can conveniently choose different currencies for your transfers)
• Transfer money to Ooredoo Mobile Money Wallet (OMM) by adding the OMM Wallet holder as a beneficiary under “Transfers/Beneficiaries” menu
• Instant Transfers to Philippines (transfers to Philippines are processed instantly through Ripple platform)
• Instant Transfers to Turkey (transfers to QNB Finansbank Turkey processed instantly through Ripple platform)
• Instant transfers to Jordan (transfers to Jordan are processed instantly)
• Instant transfers to India (transfers to India are processed instantly)
• Make Western Union payments
• Add new beneficiaries 
• Creating QNB beneficiaries by QR code (generate and share your QNB account details through a secure QR code from “Transfers/My IBAN” menu, the payer can capture the QR code and add you as a beneficiary under "Transfer/Beneficiaries/Add New Beneficiary/Add with QR Code" menu)
• Request a SWIFT copy of your transaction (under “Transfers/Transfer History” menu, then select the transfer transaction and get the SWIFT copy)
• IBAN Certificate (you can instantly request IBAN Certificate under “Transfer/My IBAN/Stamped IBAN Certificate” menu)
• Share Account Details (you can share your IBAN number and SWIFT code through email, WhatsApp, messages etc. under “Transfers/My IBAN/Share Details” menu, or by a secure QR code)
• Western Union transaction cancellation
• View your IBAN
• Send Mobile Cash to any Ooredoo or Vodafone mobile numbers in Qatar
• Track your Mobile Cash transactions
• Create and modify fund transfer 
• Track transfer status

Utility:

• Pay utility bills for Kahramaa, Ooredoo, Qatar Cool, Vodafone from accounts, cards or Life Rewards points
• Top up prepaid services for Ooredoo and Vodafone from accounts, cards or Life Rewards points
• Track your payments
• Amex payments (you can top up your Amex cards through “Utility/Postpaid Services” menu)

Investments:

• Brokerage Transfer (you can transfer to Investment Broker Account under “Investments/Transfer to Broker” menu)
• IPO Registration for yourself and your family members
• IPO Subscription for Initial Public Offering

Loans:

• View loan details
• eLoan enhancements (Qatari nationals can instantly apply for an eLoan under “Loans/Apply Now” menu)
• Loan Top up (top up your existing loan under "Loans/Loan Topup" menu)
• Check loan application status
• Loan Payment Postponement (you can apply for loan postponements for your Personal and Vehicle Loans under “Loans/Loans List” menu)

Scan QR:

• Scan ATM QR code to access the ATM without using your debit or credit card (under “Scan QR” option of the footer menu)
• QR Pay (you can make contactless payments with QR code by scanning with QNB Mobile Banking from a QNB POS terminal)

Life Rewards:

• View Loyalty account details and see your transactions
• Redeem points to Ooredoo, Kahramaa, Vodafone, Qatar Cool and do card payments
• Convert points to Ooredoo Nojoom or Qatar Airways Avios 
• Transfer points to other QNB customers

Profile:

QNB Chat:

• Chat online with QNB Digital Assistant to get feedback on your inquiries

• Digital Onboarding  (As a new customer, you can open a Current or Savings Account digitally without the need to visit a branch. Simply download QNB Mobile Banking app, select “Open New Account” menu, and follow the steps)
• Set language and default country from the top corners of the page 
• Register for QNB Mobile Banking and Internet Banking
• Unblock User (If your user is blocked you can conveniently unblock and change the password through the login screen “Forgot/Unblock User & Reset Password” menu)
• Retrieve forgotten username or password
• ATM/ Branch/Life Rewards partners locator (supported with Augmented Reality feature by clicking the “Eye” icon on the map).
• Chat online with our Customer Service Center through WhatsApp
• Connect with QNB through “Contact Us”
• Book an appointment online
• QNB Explorer App 
• Apply for QNB products 
• View latest news and promotions from QNB

QNB Notifications through QNB Mobile Banking

You can receive QNB Notifications (Push Notifications) through QNB Mobile Banking, which can be read and managed under “Profile/My Profile/ Notifications” menu, or by clicking on the “bell” icon on the top of the QNB Mobile Banking home screen after login.

QNB Notifications benefits

• Instant notifications from your transactions and one time PIN-s received from QNB Mobile and Internet Banking
• Ability to receive the QNB Notifications to all your registered devices at the same time
• Option to enable and disable the service at any time for all your registered devices through QNB Mobile Banking

Three easy steps to enable the QNB Notifications and start receiving instant messages through QNB Mobile Banking:

• Login to QNB Mobile Banking
• Select “Profile/My Profile/ Notifications” and turn on the toggle
• Once you enable, the service will be activated instantly*

   *in order to use the service your device need to be registered with Device Registration.

Alternatively, you can also enable the notifications under your device Settings: on iOS under "Settings/QNB Mobile/Notifications" menu and on Android under "Settings/Apps/QNB Mobile/Notifications" menu.