QNB

Customer loans advisory

  • Customers should have a benefit from the loan to meet their requirements and objectives.
  • Customers shall declare their financial status to the bank and shall undertake to repay the loan according to its terms and conditions.
  • Customers shall understand the method of calculating interest and the Equated Monthly Installments (EMI) according to an agreed repayment schedule.
  • The borrower agrees to adhere to the agreed loan repayment schedule and to seek assistance and guidance from the bank in case of failure to meet repayment obligations.
  • The repayment tenure for top-up is longer than your initial loan. Top-up may also result in paying more interest.
  • The borrower understands they can settle the loan before the due date without any penalties.
  • The last loan installment amount of the loan may vary in case of the Qatar Central Bank rate changes or the borrower postpones his monthly installments.
  • Late payment can drop borrower’s credit score and limit his ability to get financing in the future.
  • If a borrower does not meet the payments on his loan, his account will go into arrears and may incur late payment fees and legal action.
  •  Any other accounts you have with the Bank may be used to set off against the owed amounts.
  • A loan is subject to the tariff of charges and fees issued by the Bank, which may change from time to time.

QNB has developed a QNB Customer Service Charter that sets our commitment to providing excellent customer service and meeting our customers’ financial needs with quality products and services. 
 

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